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Soft skills are personal attributes that enable us to interact effectively and co-operatively with other people. They are usually self-developed, meaning no training is needed to build them. However, they can be learnt and advanced. Soft skills are a combination of people skills, social skills, communication skills, emotional intelligence and personality traits that make it… Read more

Communication is a two way process where a message is sent by the sender with the intention that the message should be interpreted in the same terms by the recipient. However this is not always the case, this is an ideal. Communication is often disrupted by distractions which surround us and our own poor listening… Read more